As an organisation, ensuring the safety, health and wellbeing of our patients, associates and staff is a priority. We continue to adhere to the UK government, NHS and regulatory guidelines regarding taking care of ourselves and our patients during this time. Over time, our knowledge of the virus, the associated risks it presents, and the protective factors we can all take to mitigate the risks has grown considerably.
Where clinically effective, clinicians will deliver interventions via remote or virtual methods (telephone or video call). All clinicians working with ANT Ltd have been provided with access to appropriate technologies to facilitate virtual working, and professional practice guidance on use of remote consultation to ensure they adhere to best practice throughout the pandemic.
Face to face appointments will continue to be offered where remote intervention is not clinically effective or optimal, and following a robust risk assessment completed in conjunction with the client/family, case manager and/or solicitor. For clients who lack capacity to make decisions about care and treatment, this decision will be made on a best interests basis with the case manager and others involved with that patient.
Where face to face sessions are required, clinicians will engage in active self-monitoring and cancel sessions if they have any reason to think they are unwell or have been exposed to a person with COVID-19. Prior to sessions, the clinician or office will make contact with the patient and ensure no-one in their household or support bubble is exhibiting symptoms, has been advised to isolate, or has reason to believe they have been exposed to someone who has tested positive for COVID-19.
If the patient, or anyone in their household, has exhibited symptoms or been advised to self-isolate, the session will be cancelled and all practicable attempts made to address the clinical need via remote methods.
Clinicians will adhere to handwashing guidelines and wear PPE in accordance with Public Health England guidance at the time of the appointment. Clinicians have access to PPE through ANT Ltd on request, including clear masks where this is essential.
It is recognised that clinicians and patients may need to self-isolate for periods at short notice. As a practice we will work together to ensure that if any urgent advice or support is required regarding a patient whilst a colleague is unwell or in isolation, we will endeavour to provide this via an alternative senior clinician.
We value dialogue with all our partner organisations and colleagues as we seek to work together to support patients and clients during this very challenging time. Please do not hesitate to contact us should you have any questions.